Privacy and Cookie Policy

PRIVACY AND COOKIE POLICY

This privacy and cookie policy applies between you, the User of this Website and Maidenhead Hypnotherapy Centre the owner and provider of this Website, and the site host, Healthhosts. Maidenhead Hypnotherapy Centre takes the privacy of your information very seriously. This privacy and cookie policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

Definition and interpretation

In this privacy policy, the following definitions are used:

  • Data: collectively all information that you submit to Maidenhead Hypnotherapy Centre via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
  • Cookies: a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out below;
  • Maidenhead Hypnotherapy Centre is a business based in Maidenhead, Berkshire;
  • User or you: any third party that accesses the Website
  • Website: the website that you are currently using, www.maidenhead-hypnotherapy.co.uk, and any sub-domains of this site

This privacy policy applies only to the website www.maidenhead-hypnotherapy.co.uk itself, and not to any other websites that may be linked to on this site.

Data Collected

We may automatically collect the following Data from you:

  • Anonymised demographic information
  • IP address
  • web browser type and version
  • operating system
  • a list of URLs starting with a referring site, your activity on this Website, and the site you exit to

How we collect Data

We collect Data in the following ways:

  • data is given to us by you; and
  • data is collected automatically

Data that is given to us by you

Maidenhead Hypnotherapy Centre will collect your Data in a number of ways, for example:

  • when you contact us through the Website, by telephone, post, email or through any other means;
  • when you use our services

Data that is collected automatically

When you access our website, we will collect your Data automatically, for example:

  • we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
  • We will collect your Data automatically via cookies, in line with the cookie settings on your browser. Further information about the cookies we use can be found below.

Our use of Data

Any or all of the above Data may be required by us from time to time in order to provide you with and improve our services offered, as well as to improve the experience of using our Website. If you are not satisfied with this, you have the right to object in certain circumstances (further explained under ‘Your Rights’ below).

Who we share Data with

Data collected by us can be shared with our employees for the reasons listed above. The services we use to collect data will store the information on their servers (Google and Healthhosts). Data is not shared with any third parties.

Keeping Data secure

We use technical and organisational measures to safeguard your Data, for example:

  • Data is only accessible with a username and password
  • Data is stored on secure servers

Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us using the contact form on our Contact page.

If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

Data retention

Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.

Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your rights

You have the following rights in relation to your Data:

  • Right to access – the right to request copies of the information we hold about you at any time or that we modify, update, or delete such information. If we provide you with access to the information that we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive”. If we refuse your request, we will tell you the reasons why.
  • Right to correct – the right to have your Data rectified if it is inaccurate or incomplete
  • Right to erase – the right to request that we delete or remove your Data from our systems
  • Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we can use it
  • Right to data portability – the right to request that we move, copy or transfer your Data
  • Right to object – the right to object to our use of your Data including where we use it for our legitimate interests

To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data, please contact us using the contact form on our Contact page.

If you are not satisfied with the way a complaint you make in relation to your Data is handled by use, you may be able to refer your complaint to the relevant data protection authority. For the UK, where this website and business is based, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at ico.org.uk.

Links to other websites

This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Changes of business ownership and control

Maidenhead Hypnotherapy Centre may at any time expand, reduce, sell or transfer control of all or part of our business. Data provided by Users will, where it is relevant to any part of our business so transferred, by transferred along with that part and the new owner or newly controlling party will be permitted to use the Data for the purposes for which it was originally supplied to us.

We may also disclose Data to a prospective purchaser of our business or any part of it.

In the above instances, we will take steps with the aim of ensuring your privacy is protected.

Cookies

This Website may place and access certain Cookies on your computer. Maidenhead Hypnotherapy Centre uses Cookies to improve your experience of using the Website and to collect anonymised demographic information for analytical purposes. Maidenhead Hypnotherapy Centre and the site host, Healthhosts, have carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.

All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.

The Website will display to every user a message bar explaining our use of cookies and stating that if you continue without changing your browser settings, we will assume that you are happy to receive all cookies on this website. You may, if you wish, deny consent to the placing of Cookies by changing your browser settings; however certain features of the Website may not function fully or as intended.

You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.

You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently.

If it recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.

This Website may place the following Cookies:

Type of Cookie

Purpose

Strictly necessary cookies

These are cookies that are required for the operation of our website.

Analytical/performance cookies

These are cookies that allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps to improve the way our website works.

Marketing cookies

These are cookies that record user activity for marketing purposes.

Cookies 

Below is a list of the cookies that we use. We have tried to ensure this is complete and up-to-date, but if you think we have missed a cookie or there is any discrepancy, please let us know.

Strictly necessary

We use the following strictly necessary cookies:

Description of Cookie

Purpose

test_cookie

Used to check if the user’s browser supports cookies.

Analytical/performance cookies

We use the following analytical/performance cookies:

Description of Cookie

Purpose

VISITOR_INFO1_LIVE

Tries to estimate the users’ bandwidth on pages with integrated YouTube videos.

YSC

Registers a unique ID to keep statistics of what videos from YouTube the user has seen.

yt-remote-cast-installed / yt-remote-connected-devices / yt-remote-device-id / yt-remote-fast-check-period / yt-remote-session-app / yt-remote-session-name

Stores the user’s video player preferences using embedded YouTube video.

Marketing cookies

We use the following marketing cookies:

Description of Cookie

Purpose

cp-pro-page-views

Collects data related to the user’s visits to the website, such as the number of visits, average time spent o n the website and what pages have been loaded, with the purpose of displaying targeted ads.

cp-pro-session-init

Collects data on user behaviour and interaction in order to optimise the website and make advertisement on the website more relevant.

IDE

Used by Google DoubleClick to register and report the website user’s actions after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.

Please note that no advertisements are currently displayed on our site.

Changes to this privacy policy 

Maidenhead Hypnotherapy Centre reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.

This privacy and cookie policy was last updated on 2 October, 2020. If you require any further information about our privacy and cookie policy please contact us using our Contact page.